Shipping Policy
Shipping
Herewith we would like to clarify to our valued customers that our order processing times are separate from the shipping times you see at checkout.
All orders are processed within 14 to 21 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Local delivery
We offer local delivery or in-store pickup to customers in our area within Gurugram City.
Free local delivery is available for orders over Rupee 5000/- within [Gurugram]. For orders under Rupee 5000/-, we charge Rupee 500/- for local delivery.
Deliveries are made from [10:00 to 20:00 hours] on [Monday to Saturday]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 7 to 14 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are [10:00 to 20:00 hours] on [Monday to Saturday]. Please have your order confirmation email with you when you come.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [___Sales@DakshInteriors.com___] with your name and order number, and we will look into it for you.